Contact your PMDF distributor or Process Software if you need assistance or have questions concerning the installation or configuration of PMDF. Process Software provides technical support if you have a current Maintenance Service Agreement [support@process.com; 800-394-8700 or 508-628-5074]. If you obtained PMDF from an authorized distributor or partner, you receive your technical support directly from them. Timely notices, pointers to new PMDF images, and other PMDF news of interest may also be found at the Process Software web site, www.process.com.

Upgrade all SleepyCat databases

The format of all SleepyCat databases has changed since 6.0, including the queue cache database and the popstore / MessageStore user database (these were CRDB databases in 5.2 and earlier).

If you are upgrading from PMDF 6.0 or earlier, you MUST convert or rebuild all of these databases, otherwise PMDF will not work correctly.

See the installation guide Post-Installation Tasks For Upgrades section for a list of tasks which must be completed. Steps 1-4 in Install Guide section 1.5 can be accomplished by running \pmdf\bin\upgrade_all_dbs.exe. Due to time constraints it was not possible to document the new procedure in the Installation Guide for this release. This will be remedied in an upcoming release.