Contact your PMDF distributor or Process Software if you need assistance or have questions concerning the installation or configuration of PMDF. Process Software provides technical support if you have a current Maintenance Service Agreement [support@process.com; 800-394-8700 or 508-628-5074]. If you obtained PMDF from an authorized distributor or partner, you receive your technical support directly from them. Timely notices, pointers to new PMDF images, and other PMDF news of interest may also be found at the Process Software web site, www.process.com.

Upgrade all SleepyCat databases

The format of all SleepyCat databases has changed since 6.0, including the queue cache database and the popstore / MessageStore user database (these were CRDB databases in 5.2 and earlier).

If you are upgrading from PMDF 6.0 or earlier, you MUST convert or rebuild all of these databases, otherwise PMDF will not work correctly.

See the installation guide Post-Installation Tasks For Upgrades section for a list of tasks which must be completed.

Delete any existing defragment channel database

Sites upgrading from PMDF V5.2 or earlier should manually delete any existing PMDF defragment channel database, /pmdf/table/defragment_cache.*, upon upgrading to PMDF V6.1-1. (Note that some upgrading sites may never have received messages requiring defragmentation and hence not yet have such a database). The defragment channel will automatically create a new database the next time it runs.