PMDF System Manager's Guide
PMDF-REF-6.0
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Contents (Chapter 35)
Chapter 35
Maintenance and Troubleshooting on UNIX
35.1
Background on PMDF operation
35.2
Standard maintenance procedures
35.2.1
Check the PMDF configuration
35.2.2
Check message queue directories
35.2.3
Check the ownership of critical files
35.2.4
Checking that the Job Controller and Dispatcher are present
35.2.5
Check processing log files
35.2.6
Running a channel program manually
35.3
General error messages
35.3.1
Errors in mm_init, such as "No room in ..." errors
35.3.2
Compiled configuration version mismatch
35.3.3
Swap space errors
35.3.4
File open or create errors
35.3.5
Illegal host/domain errors
35.3.6
Errors in SMTP channels: os_smtp_* errors
35.3.7
ERROR: In license (Digital UNIX)
35.3.8
PMDF check license error (Solaris)
35.3.9
Error in qu_init: Usage level requires PMDF-MTA service
35.4
Common problems and solutions
35.4.1
Changes to configuration files or PMDF databases do not take effect
35.4.2
PMDF sends outgoing mail, but does not receive incoming mail
35.4.3
POP and IMAP clients time out
35.4.4
Time outs on incoming SMTP connections
35.4.5
Outgoing TCP/IP messages sit in queue
35.4.6
PMDF messages are not delivered
35.4.7
Message queues contain .HELD files
35.4.7.1
Diagnosing .HELD files
35.4.7.2
Cleaning up .HELD files
35.4.8
Messages are looping
35.4.9
Received message is encoded
35.4.10
From: address missing in notifications from PMDF
35.4.11
vmunix: fork/procdup: thread_create failed (Digital UNIX)
35.5
Contacting Innosoft technical support
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